Candle Safety & FAQs
- Never leave candles burning unattended. Do not set in a draft. Extinguish all candles when leaving a room or before going to sleep.
- Do not touch or move your candle when the wax is liquid.
- Burn candles out of reach of children and animals.
- Burn candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations and anything that can catch fire.
- Do not burn your candle all the way down. Always leave at least 5 mm of non-molten wax at the bottom as this prevents glass containers from cracking or breaking.
Should I discard the plastic lid that comes with my candle?
We suggest that you keep the plastic lid and leave it on the when the candle is not in use; it will help keep the surface clean.
Why should I trim my candle wick?
Always trim a new candle wick to ¼". If you do not cut the wick before the first lighting, the flame will be large, erratic, and emit soot. Also, candles will burn up to 25% longer if you trim the wick every couple of hours. Make sure the wick and wax pool are clean at all times.
Why should the candle be free of debris?
Never drop your used match into the candle; this debris can become a second wick, creating two flames and excessive heat. Make sure the wick and wax pool are clean at all times.
Do I really need to use a holder or candle plate if my candle is in a glass container?
When a candle nears the end of its life, it can transfer enough heat down onto the surface it is sitting on to leave scorch marks or to cause a fire. Our copper holder allows for optimal burning and the lenga wood base protects your surface.
Why is my candle leaving wax on the sides of the container as it burns?
"Tunneling", or wax not being burned to the edge, may occur if the candle is lit and then extinguished before the pool of melted wax has formed. Burn your candle as recommended on the label, generally a minimum of 3-4 hours, to insure that a sufficient wax pool is created.
Why are drafts and ceiling fans a problem when burning candles?
The flame needs stability. A draft will cause the flame to burn inconsistently. The flame may not be as hot as it needs to be to burn off all the carbon and thus will produce soot.
Once I have finished burning a candle, how do I get the remaining wax out of the candleholder?
You can place the glass into the freezer. This will usually shrink the wax away from the glass so you can just pop it out. If the wax is stuck, let it warm to room temperature. Never use a knife or other device to scrape the glass surface.
What is the best way to extinguish a candle?
The best way to extinguish a candle is to use a candle snuffer. After the flame has extinguished, it is convenient to trim the wick to 1/4" with a wick trimmer.